Tiny Tangles: Fall Stem Lab

Cancellation Policy

Booking Policy Advance registration is required for all lessons, academies, workshops, and Crochet & Chill sessions. Enrollment is confirmed once payment or Step Up Direct Pay authorization has been received, when applicable. Class sizes are intentionally limited to provide personalized instruction. Private lessons require at least 24 hours' notice to cancel or reschedule. Cancellations made with less than 24 hours' notice may not qualify for a make-up session or refund. Registrations for academies, workshops, and Crochet & Chill are generally non-refundable unless canceled by Serenely Twisted Crochet. Students enrolled in multi-week academies are expected to attend each scheduled session. Students in 6-week academies are eligible for one (1) make-up class, while students in 8-week academies are eligible for up to two (2) make-up classes. Make-up classes must be scheduled within 30 days of the missed class, are subject to instructor availability, and cannot be guaranteed. Tuition reserves the student's place for the entire academy and is not prorated, refunded, or credited for missed classes or early withdrawal. Exceptions may be considered for documented medical emergencies or other extraordinary circumstances at the sole discretion of Serenely Twisted Crochet. Lessons and classes will conclude at their scheduled end time regardless of arrival time, and late arrivals do not qualify for extended lesson times, unless pre-approved. Families using Step Up Direct Pay are responsible for completing all required payment authorizations, and registration alone does not guarantee enrollment until payment or authorization has been finalized. In-home lessons may be available within the designated service area and are subject to instructor availability. Families not using Self-Pay will receive an online invoice, and instructions on how to pay via Venmo. Please wait until you're invoices to send payment. Please ensure to send payment by the due date to avoid unenrollment from the course. If a lesson or class must be canceled due to severe weather, instructor illness, or other unforeseen circumstances, students will be offered a make-up session or the opportunity to reschedule. Serenely Twisted Crochet is committed to maintaining a welcoming, inclusive, and respectful learning environment, and all students and guests are expected to treat others, instructors, materials, and the learning space with kindness and respect.